Subscriber Profiling

Have a clear picture of your subscribers

The US mobile phone industry estimates that mobile phone operators lose more than $150 million per year due to subscriber fraud. MinotaurCloud Fraud Management Solution employs various techniques to detect mobile subscriber fraud which are based on management of services offered by operators for prepaid and postpaid subscribers. MinotaurCloud™ offers different services for profiling and analysing subscriber behaviour related to:

• Voice
• SMS
• GPRS
• MMS
• Mobile payments
• Recharges
• Internal employee activity

The completely flexible nature of MinotaurCloud enables virtually any data feed to be configured into the system, allowing endless opportunities for profiling on almost any entity. Neural Technologies has a worldwide consultancy team experienced at implementing bespoke configurations for profiling on feeds, or entities not specified on this site. For variations please contact a member of the sales team.

Listed below is a selection of analytical processes that are employed as mechanisms to successfully identify fraudulent activity relating to the above services:

• Rule configurations
• Adaptive, dynamic thresholds
• Link analysis
• Predictive analytical modelling
• Special list cross referencing
• Application scoring

Neural Technologies adopts a consultative approach to mobile subscriber fraud management, whereby an initial discussion period is undertaken with our customers in order to identify the cause of revenue losses. Requirements for specific fraud detection functionality are subsequently mapped to the appropriate MinotaurCloud service(s), which have been defined based on 20 years of industry experience.

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