Subscription Fraud

Minimise losses to your business - Identify fraudsters before they strike

The Communications Fraud Control Association (CFCA) states that subscription fraud is the most prevalent of all telecoms frauds, with global losses estimated at US $22 billion each year.

Fraudsters gain access to a service in one of three ways:

• Providing valid details but disappearing before paying their bill
• Using false application details
• Identity theft

Once accepted as a customer, a fraudster has sufficient access to products and services to carry out revenue generating schemes which can seriously damage reputations and bottom line profits. Indeed subscription fraud is typically regarded as the first of a two step strategy, with the secondary stage being the exploitation of a particular service (premium rate calls for example) for personal gain.

MinotaurCloud Fraud Management Solution has the proven capability to identify potentially fraudulent customers at application stage through the use of a range of analytical techniques, including:

• Analytical modelling - using pattern recognition to understand the characteristics of fraudulent applications and raising alarms based on any information which matches these profiles.
• Link analysis - identifying repeat offenders by cross referencing new applications against known fraudsters; using fuzzy matching to link new/recent applications in order to identify group relationships; uncovering fraud rings by comparing suspicious applicants against the general subscriber population.
• Rules and thresholds - based on the acquisition process to identify high risk applications through alarms that meet the alert criteria.

MinotaurCloud™ has the unique ability to interface with multiple data sources, providing highly enriched information upon which to make accurate decisions.

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